Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Samples are provided free, with courier costs borne by the customer.
What about the lead time?
Samples need 3-5 days, while mass production typically requires 30-45 days depending on the order quantity.
Do you have any MOQ limits?
We follow a low MOQ principle. It depends on the specific item, so please contact us for details regarding your chosen product.
How do you ship the goods?
We usually ship by DHL, UPS, FedEx, or TNT for samples. Air and sea shipping are used for mass production according to negotiated terms.
Is it OK to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample first.
Do you offer a guarantee for the products?
Yes, we offer a 1-2 year warranty on our products depending on the specific model and requirements.
