Frequently Asked Questions
What makes your lamps different from other suppliers?
We have more than 10 years of experience in OEM development for LED lamps. We have a complete quality control system including IATF16949 and rich R&D experience. We can customize products according to customer requirements and ensure every lamp fully meets your quality standards.
When will my order be shipped?
Sample orders will be shipped within 3–5 working days after payment is received, and bulk orders typically take 7–15 working days depending on quantity.
How about your after-sales service and samples?
We provide comprehensive after-sales support. We accept sample orders, and you are welcome to order samples for quality testing before placing bulk orders.
Do you provide OEM or ODM services?
Yes, we have a dedicated R&D department. If your order quantity meets the requirement, we provide both OEM and ODM services to meet specific branding and design needs.
What is the warranty period for the products?
Our submersible landscape lights come with a warranty period of three years, ensuring long-term reliability and peace of mind.
Are the products fully waterproof?
Yes, these products are designed with an IP68 waterproof rating, making them suitable for continuous underwater use in fish ponds, aquariums, fountains, and other aquatic environments.
