Frequently Asked Questions
Who are we?
We are a professional factory established in 2000, specializing in the high-quality production of lighting accessories.
Can I have a sample order?
Of course. We are happy to offer samples to our customers to ensure quality standards.
Do you provide after-sales service?
Yes, we provide comprehensive after-sales service to support our customers after their purchase.
How to proceed with an order for LED lights?
1. Let us know your requirements or application.
2. We quote according to your needs or our professional suggestions.
3. Customer confirms samples and places a deposit for the formal order.
4. We arrange the production schedule.
How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT. It typically takes 12-15 days to arrive. Airline and sea shipping options are also available for larger orders.
Is customization available for specific requirements?
Yes, as a professional manufacturer, we can discuss customization options based on your specific application needs.
