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Frequently Asked Questions
Are you a professional LED manufacturer?
Yes, we are a professional factory with a dedicated design and R&D team and a complete quality management system. We focus on high-quality lighting solutions.
What voltage options are available for these lights?
We support a wide range of voltages from 110V to 240V. We can also provide the necessary transformers to match your specific requirements.
What is the warranty period for your lighting products?
We provide a 2-year warranty for our lamps. All products undergo strict testing by our experienced QC team before shipment to ensure durability.
Do you offer customized designs or OEM services?
Yes, we accept both OEM and ODM orders. We can print your logo on the product or packaging and provide fully customized services based on your designs.
What is the typical delivery time for orders?
Sample orders are typically processed within 3-7 working days. For mass production orders, the delivery time depends on the specific order quantity.
What shipping methods do you recommend?
For small packages, we recommend couriers like DHL, Fedex, UPS, or TNT. For larger shipments, air freight or sea vessel transport is more cost-effective.
